Stephanie Clifford of The New York Times interviewed me for a story about freecreditreport.com – a web site run by Experian. I’ve complained about the company a few times on this blog. Their phone reps are pushy and aggressive and their service is deceptively advertised and certainly not free. Stephanie did a good job of presenting the facts and it is always nice to see yourself quoted somewhere that draws a large audience.
“I took advantage, I thought, of a good offer,” said Mr. Snyder, 37, an information-technology manager for a construction company. “Unfortunately, I think the offer is purposefully designed to make it easy for you to get your credit report, and then forget that you’ve just signed up for an in-perpetuity fee.”
“My wife comments continuously on their TV commercials because she likes the ditty,” Mr. Snyder said. “I get irritable and tell her that it might be a catchy song, but I don’t like the company.”
When a credit reporting agency is dishonest it is important that that company be called to task. I’m glad that Experian’s deceptive marketing tactics and sneaky ripoff scam is finally getting some of the attention it deserves. Credit reporting agencies are supposed to be keeping consumers honest, not the other way around.