The McAfee software company makes products that are supposed to simplify and enrich my computer life by protecting me from unwanted intrusions such as spam, malware and viruses. However, they fall pretty short when it comes to convenience. I’ve been testing the product for some months now as part of the Amazon Vine program. I’m going to have to do reduce the number of stars I’ve given McAfee for their 2008 security suite. Here are the reasons.
1) Failure to fix product flaws, however minor. It shouldn’t take McAfee more than two years to address a minor problem. A toolbar that won’t remember where you dock it can drive you nuts. Imagine if you parked your car in the garage and the next time you went to get in it it had moved itself to the driveway. Irritating, to say the least. My advice to McAfee – don’t allow your staff to make promises that they have no intention of following through with.
09-19-2006, 06:38 PM
SpamKiller toolbar does not stay in position (Outlook 2003)
Just a small problem compared to the emproxy problem, but yet it’s pretty annoying.
In the new version of SpamKiller it doesn’t show an icon with options in Outlook 2003, but a toolbar.
And when I change the location of the toolbar it resets itself to the original position everytime I restart Outlook.
I know it’s not a big problem, but it’s also not a improvement compared to the previous version, but rather a setback.
Maybe something small like this can be fixed.
I sure hope so.
HI RichyH,This version of SK does not allow you to permanently change the position of the toolbar in Outlook.
There are plans in future releases/updates to provide this functionality.
HTH
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Steerpike_caChaos reigns within
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2) Failure to make a useful anti-spam feature. McAfee’s anti-spam feature appears useless to me. Customers are supposed to be able to “train” their in-box by identifying certain email as spam. For instance, I once subscribed to the Huffington Post daily email. It’s garbage and I don’t want it anymore. No matter how many times I tell McAfee that email from Ariana Huffington is junk, the mail still shows up in my in-box. What is the point of an anti-spam trainer that isn’t trainable?
The worst part of the deal is that McAfee wants $60 a year to keep my software current. Guess what? No. You’re not getting $60. Software companies need to be taught to fix the broken features in their products.